Jessica Stevens Jessica Stevens

Effective October 1, 2026 - New CT Laws you need to know

What Connecticut employers need to know — and do — before the compliance clock runs out

Connecticut employers of all sizes have a busy compliance calendar ahead. Beginning October 1, 2026, and rolling into 2027, a wave of new state requirements will impact how you post jobs, communicate pay practices, document accommodations, support nursing employees, and use artificial intelligence in employment decisions. None of these changes are optional, and several carry real financial and legal exposure for employers who aren't ready. Here's a breakdown of what's changing, when it takes effect, and what you should be doing right now to prepare.

1. Expanded Pay & Pay Code Transparency (H.B. 5003) - Connecticut is expanding its existing pay transparency law

  • All employers will be required to disclose wage ranges and benefits information in job postings.

  • Employers with 100 or more employees face an additional obligation: they must create and maintain a written pay code guide that explains how overtime and common pay differentials — shift pay, on-call pay, hazard pay, holiday pay, and similar codes — are calculated.

    • At minimum, the guide must:

•      Cover at least 10 distinct pay codes, where applicable

•      Be made available in English, Spanish, and any other language commonly spoken by the workforce

•      Include contact information employees can use to raise pay questions or disputes

•      Be distributed to new hires at the start of employment and provided alongside each pay record thereafter

Employers who use a third-party payroll provider may be able to satisfy this requirement by directing employees to a compliant guide maintained by that provider — but the underlying obligation to have one in place still rests with the employer.

2. Employment Promissory Notes Ban Now Covers Every Employer

Connecticut's ban on employment promissory notes — agreements that require an employee to repay training costs or similar expenses if they leave employment.

  • Previously applied only to employers with 26 or more employees. That size threshold is eliminated.

  • As of October 1, 2026, the prohibition applies to all Connecticut employers, regardless of size.

Requiring an employee to sign a promissory note as a condition of employment is void as against public policy. Narrow exceptions remain in place for repayment of legitimately advanced sums, property sale or lease arrangements, educational sabbatical terms, and terms set through a collective bargaining agreement — but general "repay us if you quit" training-cost clawbacks will no longer be enforceable for any employer.

3. New Written Notice Requirements for Reasonable Accommodations

Effective: October 1, 2026 (existing employees by January 29, 2027)

Employers must now provide written notice of an employee's right to request a reasonable accommodation under disability law.

This notice must go to:

•      New hires, at the start of employment

•      All current employees, no later than January 29, 2027

•      Any employee who reports a disability, within 10 days of that report

Employers can satisfy this requirement by displaying an approved Labor Commissioner poster, but should confirm their current postings and onboarding paperwork actually cover it — this is an easy one to miss if you assume an existing ADA poster already does the job.

4. Strengthened Lactation Break Protections (H.B. 5003)

Connecticut's lactation accommodation law has been amended to require reasonable break time for an employee to breastfeed or express breast milk, expanding on the prior standard of providing breaks tied to already-scheduled break periods. Employers should revisit their lactation accommodation policies and manager training to reflect the broader standard.

 

5. Artificial Intelligence in Employment Decisions (S.B. 5, the AI Responsibility and Transparency Act)

Effective: Discrimination provisions: October 1, 2026 | Full notice requirements: October 1, 2027

Connecticut's new AI law is one of the most significant changes on this list, particularly for employers using AI tools to screen resumes, score candidates, or otherwise support employment decisions. For any "automated employment-related decision process," employers will need to provide:

•      Pre-use notice to candidates/employees that an automated process is being used, why, how to opt out, and who to contact with questions

•      Following an adverse decision, a high-level statement of the reasons for that decision, plus an opportunity to examine and correct the personal data used

Employers may not use AI tools to make employment decisions that discriminate based on a protected characteristic — that provision, along with a separate rule barring AI from being used to alter collective bargaining agreements or union representation, takes effect October 1, 2026. AI developers are required to give employers the tools needed to comply without disclosing trade secrets, but the compliance obligation itself sits with the employer using the tool. If you use applicant tracking software, resume-screening AI, or scheduling/scoring algorithms, now is the time to inventory those tools and confirm your vendor can support these notice requirements.

What Employers Should Do Now

•      Audit current job postings and update them to include compliant wage range and benefits disclosures

•      If you have 100+ employees, begin building your written pay code guide now — this is not a quick document to assemble from scratch

•      Review offer letters, training agreements, and separation paperwork for any promissory note or repayment language that will become unenforceable

•      Update onboarding packets and post required notices so every new hire receives written accommodation-rights information

•      Calendar the January 29, 2027 deadline to distribute accommodation notices to your entire current workforce

•      Revisit lactation accommodation policies and train managers on the broader "reasonable break time" standard

•      Inventory every tool in your hiring and employment process that uses AI or automated scoring, and confirm vendors can support required notices and data-correction rights

 

Not sure where your organization stands?

This is a lot of change to absorb on top of everything else on your plate. True North HR Consulting, LLC helps Connecticut employers translate new legal requirements like these into practical policies, updated paperwork, and manager training — before an audit or an employee complaint forces the issue.

If you'd like a compliance check-in on any of the changes above, reach out and let's put a plan together.

True North HR Consulting, LLC

Email: jessicas@truenorth-hr.org

Website: www.truenorth-hr.org

This newsletter is provided for general informational purposes only and does not constitute legal advice. Employers should consult with qualified employment counsel to confirm how these requirements apply to their specific organization. Source: Jackson Lewis, "New Laws Are Changing Connecticut Employers' Pay, Accommodation, AI Obligations in '26/'27."

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Jessica Stevens Jessica Stevens

Let me be your HR Super Hero

How does the saying go…”Not all superheroes wear capes?” Is it an overplayed saying? Maybe, BUT, it is important to highlight your strengths, especially in the workplace.

In this vein, my superpower is, “Not making HR scary.” How do I do this? I explain HR terminology, laws, and policies in laymen’s terms. I provide real life examples to explain how it impacts employees and the company.

As a small business owner you may not think too much about Human Resources and employment law, but I can do that for you. Connecticut is enforcing their employment laws to companies as small as 1-3 employees and you should know which ones impact you and you need to follow.

LET ME BE YOUR HR SUPER HERO, and make HR less scary and your business more compliant.

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Jessica Stevens Jessica Stevens

Interview questions that actually predict job performance

Interview questions

It’s surprising how often certain outdated interview questions still come up today. You know the ones…they are irrelevant to the job, on the verge of being illegal, and sometimes just awkward. It’s not a good first impression for the company and can set the candidate up for failure because of the meaningless responses they may have to provide.

Here are some examples:

1) Ineffective Question: “What is your greatest weakness?”

  • The question often prompts insincere answers where candidates either mask strengths as weaknesses (for example, “I work too hard”) or give responses that offer little real insight into how successful they’d be in the role.

Behavior-Based Version: “Describe a situation where you recognized a gap in your skills or performance. What actions did you take to address it?”

  • This rewrite is a more introspective question for the candidate. The candidate must think through a specific situation and explain how they course-corrected.

2) Ineffective Question: “Why should we hire you?”

  • This generic question will most likely result in a generic response. It doesn’t necessarily help you learn anything new about their qualifications or fit for the role.

Behavior-Based Version: “Can you share an example of how your skills and experience helped you succeed in a role similar to this one?”

  • This revised interview question is multi-layered. First, it helps the employer understand how well the candidate understands the role and responsibilities they are interviewing for. Second, it highlights the skills and experience the candidate brings that are relevant to a similar role they have held previously.

3) Ineffective Question: “Are you a team player?”

  • This is a closed-ended question which just requires a “Yes or No” answer, and of course we would all answer, “YES!”

Behavior-Based Version: “Tell me about a project where teamwork was critical. What did you do to ensure effective collaboration?”

  • This updated version is now an open-ended question. It prompts the candidate to think of a specific example (which does not have to be work-related) and to reflect on what worked and what didn’t.

The BEST questions are open-ended, behavior-based interview questions. They provide measurable, comparable insights across candidates and reduce bias in decision-making. The HR trope says, “past behavior is the best predictor of future behavior.” So, let’s re-word those BAD & INEFFECTIVE interview questions into GOOD & BEHAVIOR-BASED questions.

If you’d like to strengthen your interview process or build a more effective hiring strategy, I’d love to connect and be a resource for your team.

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Jessica Stevens Jessica Stevens

You don’t know you need HR, until you NEED HR.

It’s 2025 and you are a small business owner with 10 employees, a combination of full- and part-time employees. You do not have a sick pay policy; your employees either take their sick time unpaid or use whatever time off they have accrued. This has been working great for you, your employees, and your business. You had heard that effective 1/1/2025, there was a revision to the CT Paid Sick Leave Law, but since you had less than 25 employees, you did not pay too much attention to it.

Now it’s 2026 and effective 1/1/2026, the revised law mandates private sector employers, with at least 11 employees to provide eligible employees with paid sick leave. Again, you are not too worried about it because you have 10 employees…BUT what you may not be aware of is that you WILL need a Paid Sick Leave Policy established prior to 1/1/2027.

Effective 1/1/2027, a private sector business with any employees (minimum of 1), must provide paid sick leave for their employees.

WHAT DO YOU DO NOW?

  • You have read the law but do not know how to write a policy for your business.

  • This law means you now have to pay 40 hours of paid sick time to your 10 employees, and this adds an additional cost that impacts your business’s bottom line.

REACH OUT TO TRUE NORTH HR CONSULTING, AND I CAN ASSIST YOU THROUGH THIS PROCESS.

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Jessica Stevens Jessica Stevens

Welcome to True North HR’s “How to be a Resource to Humans” blog

Welcome to by HR blog, “Be a Resource to Humans!”

Welcome to the Blog!

I'm Jessica Stevens, a Connecticut-based HR consultant with over 25 years of experience helping businesses build HR functions that are compliant, effective, and built to last.

Throughout my career, I've worked across union and non-union environments, supported C-suite leaders, and helped organizations in manufacturing, logistics, and community operations get their HR house in order. I've seen what happens when HR is done well — and what it costs when it isn't.

I started this blog because I know firsthand how overwhelming HR can be — especially for growing businesses that don't yet have dedicated HR support.

I also know what it’s like to be part of a small HR team, even an HR Team of one (ugh)! So, whether you're navigating a compliance issue, dealing with a tricky employee situation, or trying to figure out where to even start with HR, you're in the right place.

My goal here is simple: to share practical, no-nonsense HR guidance that helps you lead your people with confidence and protect your business along the way.

Let’s start our journey to “be a resource to humans!”

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